Start Your Driving Journey with Taxi Driver Training
Taxi Driver Training
TERMS AND CONDITIONS
- These Terms and Conditions shall apply to the provision of Taxi Driver Training including Accessible Training
1. Definitions and Interpretation
(a) In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
Taxi Driver Training
Means the organisation Taxi Driver Training
Client/s
Means the person(s) entering into an agreement with Taxi Driver Training for the provision of training and preparation for the taxi driver tests both standard and accessible
Training
Means the delivery taxi driver training at a place and time agreed with the Client
(b) Unless the context otherwise requires, each reference in these Terms and Conditions refer to:
1.b.1 “These Terms and Conditions” is a reference to these Terms and Conditions and each of the Schedules as amended or supplemented at the relevant time;
1.b.2 a Clause or sub-Clause is a reference to a Clause of these Terms and Conditions; and
(c) The headings used in hese Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.
(d) Words imparting the singular shall include the plural and vice versa.
(e) References to any gender shall include all other genders.
2. Trainers
(a) Are self-employed and not employed by Taxi Driver Training as such Taxi Driver Training is not a party to any contract that exists between the Client and the Taxi Driver Training
(b) The Trainer is fully qualified and is certificated by DVSA as an ADI (Approved Driving Instructor)
3. The Training
(a) The trainer, once assigned, will in all cases engage with the Client within 2 working days of the initial contact whether made by phone, email or directly from the Taxi Driver Training website
(b) The trainer will meet with the Client/s in a mutually agreed place
(c) Training booked within 5 working days cannot be changed or cancelled by the Client without full payment, bookings over the 5 working day period can be changed or cancelled with two working days notice
(d) The client will receive a written, paper or digital, report within 48hrs of completion of training
(e) Should the vehicle supplied the Client for the purpose of the training break down due to unforseen circumstances the Trainer will terminate the training at that point. The Trainer will decide if any of the time left can be added to subsequent training or not. Refunds are not granted for vehicle break downs.
(f) The trainer has the right to refuse to enter any vehicle which is deemed by the trainer not to suitably clean or where the vehicle is untidy with detritis and or any other biohazard such as decaying food, food wrappings etc. Photographs will be taken as proof and the fee for the course will be lost.
4. Fees and Payment
(a) Fees for Taxi Driver Training must be paid on engaging the the trainer, advice on how these can be paid will be given to the Client/s by the Taxi Driver Training and are paid directly to the trainer either in person or via the Taxi Driver Training website payment facility if such exists, fees will will be passed directly to the trainer once cleared
(b) Taxi Driver Training reserves the right to change fees at any time, however where payment has been made in advance, no additional sums shall be charged (nor, where fees are reduced, shall any refunds be given). Revised fees shall apply to future bookings only.
(c) Invoices issued will be in the name of the trainer engaged
(d) Should payment of any invoice not be received by the due date the Client/s shall pay interest on the overdue amount at the rate of 8% per annum above Barclays Bank Plc's base rate from time to time. Such interest shall accrue daily from the due date until actual payment of the overdue amount, whether before or after judgment. The Client shall pay the interest together with late payment compensation on the overdue amount as per the formula provided on www.smallbusinesscommissioner.gov.uk website
(e) In relation to payments disputed in good faith, interest under clause 4(f) is payable only after the dispute is resolved on sums found or agreed to be due, from the due date until payment.
(f) Fees posted on Taxi Driver Training website www.taxidrivertraining.co.uk are subject to change at any time
5. Trainers obligations
The trainer, will at all times:
(a) use their reasonable endeavours to provide the Client/s with the written report within the timescales set out in section 3
(b) be professional and courteous at all times towards the Client
(c) keep proper records of all transactions
(d) act in accordance with the law
6. Clients Obligations
(a) The Client will provide information and evidence of their driving licence, vehicle MOT, Insurance and road tax
(b) The client will provide a road legal vehicle for the training, it will be taxed, MOT'd and insured including insurance for training. If the client is undertaking the accessible training the client must provide a vehicle as above and have access for a wheelchair user to be boarded and equipment to secure the wheelchair and its user
(c) Should any vehicle provided not be roadworthy then the training will not proceed and the Client will pay in full for the training. The Trainer will take photographs as proof of reason for cancellation.
7. Insurance
(a) Taxi Driver Training will have adequate Professional Indemnity Insurance and Public Liability Insurance.
(b) The Client/s is responsible for any claims made against them by Taxi Driver Training or the Trainer
8. Taxi Driver Training Service Delivery
(a) The trainer, once engaged by the Client, will arrive at the venue in good time or if unable to for unavoidable reasons notify the client as soon as is practically possibe.
(b) The trainer will wait at the appointed meeting place fro 20 minutes and try to contact the client by phone if the client is not in attendance, after 20 minutes the trainer will assume the training will not take place and return to Taxi Driver Training. The client will be charged in full for the training session.
9. Liability
(a) Taxi Driver Training nor the Trainer shall be liable to the Client for any loss or damage caused, howsoever occasioned, to the extent that:
9.a.1 there has been no breach of a legal duty owed to the Client;
9.a.2 the loss or damage was not reasonably foreseeable;
9.a.3 the loss or damage (or increase in the same) was the fault of the Client;
9.a.4 the loss or damage results from circumstances beyond the reasonable control of Taxi Driver Training; or
9.a.5 any loss of profit, or any indirect or consequential loss arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise.
(b) Nothing in these terms and conditions shall limit or exclude Taxi Driver Training or the Trainer liability for:
9.b.1 death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
9.b.2 fraud or fraudulent misrepresentation; or
9.b.3 breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).
10. General
(a) The Clients rights as a consumer under consumer protection legislation from time to time in force shall not be affected by these Terms and Conditions.
(b) Taxi Driver Training may, from time to time, change these Terms and Conditions without notice, however it will use its reasonable endeavours to inform the Client as soon as is reasonably possible of any such changes.
11. Complaints
In the unlikely event of a complaint the Client should speak to thier Trainer about this in the first instance. Should their complaint not be dealt with to their satisfaction they should address their complaint in writing to Taxi Driver Training at 14 Welland Close, Raunds, Northamptonshire NN9 6SQ. We will endeavour to respond to your complaint within 14 days.
12. Data Protection
Taxi Driver Trainings will not share the Clients personal data with any third parties for any reason without the prior consent of the Client. Such data will only be collected, processed and held in accordance with Taxi Driver Training rights and obligations (as applicable) arising under the provisions and principles of the Data Protection Act 1998.
13. No Waiver
No failure by either Taxi Driver Training or the Trainer to enforce any provision in these Terms and Conditions shall constitute a waiver of the right to subsequently enforce that provision or any other provision of these Terms and Conditions. Such failure shall not be deemed to be a waiver of any preceding or subsequent breach and shall not constitute a continuing waiver.
14. Severance
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.
15. Law and Jurisdiction
(a) These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.
(b) Any dispute, controversy, proceedings or claim between the Parties relating to these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales. May 2025